Order Management - EBS (MOSC)

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Transaction Types in Order Management

edited Aug 1, 2020 5:00AM in Order Management - EBS (MOSC) 2 commentsAnswered

Hello,

I have a business case that when I create a sales order and after shipping the items, i have to issue an RMA against that sales order.

When RMA is issued, there is another line which will be created for Re-stocking fee which is a positive amount. The restocking fee is a bill-only line.

When the RMA (which is a negative amount) and the restocking fee (which is a positive amount) are processed into Receivables, they create two transactions since each has its own transaction type.

The requirement is to have one transaction a credit memo with two lines (one positive and one negative) Is this possible to achieve?? Please advise.

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