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BootStrap Failure in new Install

edited August 2020 in Siebel System Admin, Install and Upgrade (MOSC) 7 commentsAnswered

We are installing new Siebel Application by following below steps on Windows 2016 64 bit server:

IP17 install -->IP20.5 Install-->Configuration using SMC

However during the Setup Gateway - Create Registry (Bootstraping) request is failing with error "Unable to create Registry with the information provided." In the SES application container logs cloudgateway.log we see the below error;

CG_LOGGER - com.siebel.opcgw.cloudgateway.config.BootstrapCGResource:Internal Server Error during registering the CG as a service

[ERROR] 2020-07-27 11:36:36.859 [https-openssl-nio-9011-exec-4] CG_LOGGER - com.siebel.opcgw.cloudgateway.config.BootstrapCGResource:Internal Server Error during CG Cluster Addition

[ERROR] 2020-07-27 11:36:36.860 [https-openssl-nio-9011-exec-4] CG_LOGGER - com.siebel.opcgw.cloudgateway.config.BootstrapCGResource:End: POST on BootstrapCG

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