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Payslip in Self Service after voiding only one payment

edited Sep 19, 2020 5:01AM in Payroll and OTL - EBS (MOSC) 1 commentAnswered

Hello Team!

If an employee has multiple direct deposits, and one of the payments was returned, and therefore voided.... that payslip is not longer viewable in Self Service.

How do we get that information in Self Service again?

The funds were processed back to the employee..... Thoughts/instructions?

UPDATE - so I tested further, and I found that once the payment was processed for the returned amount, both payslips were visible. HOWEVER the first payslip still showed the original direct deposit portion.

This can be confusing to the employee......

TIA

Carrie

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