Tax error during Prepayment application for Invoices

We are getting a tax error when we try to apply a prepayment to a PO matched invoice: "An error occurred. Message: Step 11: Insert new distributions including variances The tax calculation has failed. (ZX-885378).

We are using Onesource Determination tax engine for our project. When we looked at the logs, the processing is normal and no errors.

Any help would be greatly appreciated.