Enterprise Service Automation (ESA) - PSFT (MOSC)

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No Receipt and No VAT Receipt flags with Automobile edit

edited Aug 12, 2020 4:31PM in Enterprise Service Automation (ESA) - PSFT (MOSC) 1 commentAnswered ✓

Hello,

Is there any way to prevent the system from checking the 'No VAT Receipt' flag when the 'No Receipt' flag is also checked? This sets the VAT recovery to zero when the Automobile edit is used and although we can address it with training, it would be ideal if it could be configured to leave the VAT recovery as is and not set it to zero.

Thanks,

Jason

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