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XML Bursting not sending mail to external organization, DO we need any configuration setup?

edited Sep 8, 2020 12:29PM in BI Publisher (MOSC) 4 commentsAnswered

Hi Team,

I have created an Custom XML Bursting Report.which send report output file to respective mail id. Here I am facing Issue on sending mails to external organization.

with in organization mails are sending properly. but for external organization mails are not triggered.

Bursting program submitted with no error, which was in complete status.

DO we need any SMTP Authentication setup?

I try to configure XDODelivery.cfg but still no mails are triggerred  to external organization. maybe i have not properly config.

I found below document to setup XDODelivery.cfg, check point 17.IF that was correct help me to configure same

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