Oracle Auto Service Request (ASR) (MOSC)

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ActiveNoHearbeat on several Assets

edited Sep 8, 2020 5:05AM in Oracle Auto Service Request (ASR) (MOSC) 8 commentsAnswered

Good morning, any ideas about this, I have a Manager Installed with 19.4 and several of the assets appear to me as ActiveNoHeartbeat, I already deactivate / activate them several times, I check connectivity with the ILOMs and they all respond and I can connect without any problem even to one of them change the data to another rule and follow the same behavior, will they have any other test that can be performed to correct this detail? I appreciate the support.

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