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Manufacturing - JDE1 (MOSC)

R3411 Failed to Insert - Duplicate key after 9.2.4 upgrade

Aug 31, 2020 4:10PM edited Sep 2, 2020 2:39PM in Manufacturing - JDE1 (MOSC) 1 commentAnswered

After upgrading to 9.2.4 we started getting errors in the logs of R3411:

JDB3400009 - Failed to perform Insert for F4311

JDB3400009 - Failed to perform Insert for F4301

JDB3400009 - Failed to perform Insert for F4074

ExecuteSQLRequest: QSQLMSG *LIBL - SQL0803 - Duplicate key value specified

It appears that the cache is not getting cleared out and the UBE attempts to reprocess from the 1 message.

If there are 5 messages to process the 1st order is created fine. The 2nd cycle will attempt to process the 1st again then it goes to the 2nd.

The third cycle will attempt to reprocess 1 and 2 and then will process 3. The 4th will try to process 1 -3 again and then do 4.

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