Siebel System Admin, Install and Upgrade (MOSC)

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Siebel Upgrade

edited Sep 22, 2020 2:33PM in Siebel System Admin, Install and Upgrade (MOSC) 4 commentsAnswered

Team,

We are using Siebel IP 15.12 and recently came across an issue with document generation, so we have raised an SR and as per suggestion we have reinstalled MS office and it worked. But same issue we came across multiple times, so again we have contacted Oracle and in one call with tech support, they suggested as "our siebel version is outdated and need to go for latest version. After restarting services and reinstalling MS office, it worked. But again we came across document generation issue.

Now we want to know is it required to upgrade latest version to resolve such kind of issues, let us know.

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