Acme Packet (MOSC)

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Have problem re-route on Acme

edited Sep 15, 2020 10:25AM in Acme Packet (MOSC) 1 commentAnswered

Dear All,

Customer calls fail with 404 Not Found, so acme reroute to another carrier and get 486 user busy. However the system still remembers and keeps sending the 1st clear code 404 instead of the 2nd one 486.

Customer --> Acme --> first route : 404 Not Found--> second route: 486 user busy, Acme send release cause to  customer: 404.

local-policy:

local-policy

        from-address          *

        to-address              1766

        source-realm          PEER_IP_IPGW

        policy-attribute

                next-hop                       SAG:ANMVOSAPB

                realm                        

                action                         none

                terminate-recursion            disabled

                carrier                      

                start-time                     0000

                end-time                       2400

                days-of-week                   U-S

                cost                           0

                app-protocol                 

                state                          enabled

                methods                      

                media-profiles               

                lookup                         single

                next-key                     

                eloc-str-lkup                  disabled

                eloc-str-match               

session-group:

session-group

        group-name                     ANMVOSAPB

        description                    ANMVOSAPB

        state                          enabled

        app-protocol                   SIP

        strategy                       Hunt

        dest                           14.238.7.134

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