Advanced Benefits - PSFT (MOSC)

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Benefit - Life Event Functionality

edited Mar 30, 2022 1:29PM in Advanced Benefits - PSFT (MOSC) 4 commentsAnswered ✓

Hi,

We implemented the Life Event functionality and have a couple of questions against the functionality.

Appreciate it if you would be able to answer the following clarifications.

Version: PeopleSoft 9.2

1) I approved the Marriage event. However, once it approved the document disappears. Where does it go?

The document even after approved would need to be accessible somewhere in the system. is there a way to access the documents?

2) How does the employee know they were approved? because the email is configured in the user profile but it is not triggering. Is there any other setup

required to trigger an email to an employee? Admins are receiving an email based on 'Life Event Rules' table setup.

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