Poll #2 of 2: If MOS is not your first choice when seeking help....
If your first choice for a problem-solving resource in Poll #1 was NOT searching for articles in My Oracle Support (MOS), please select the top three reasons why from the list below:
Poll #2 of 2: If MOS is not your first choice when seeking help.... 22 votes
ACCESS: The knowledge content is not easy to access
0%
AWARENESS: I was not aware of MOS
0%
CONTENT: There is not enough relevant knowledge content (tips/tricks, best practices, etc.)
13%
3 votes
CONTENT QUALITY: The knowledge content is not accurate or of high quality
4%
1 vote
COVERAGE: MOS lacks content for the product(s), industries, or other topics that I am interested in
4%
1 vote
CURRENCY: There is not enough current knowledge content
4%
1 vote
EASE OF USE: The MOS interface is not easy to use
13%
3 votes
FINDABILITY: The knowledge content is difficult to find
40%
9 votes
PERSONAL PREFERENCE: Not sure why, but I prefer the other method I selected on Poll #1
4%
1 vote
Other - please leave a comment
13%
3 votes
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