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  •  I think I posted this in the wrong area, moving it over to discussions....
  • BrunoVroman
    BrunoVroman Posts: 3,950 Gold Crown
    Here is the link towards the "discussion" entry:
      2786941

    Best regards,

    Bruno Vroman.

  • JoNo-Oracle
    JoNo-Oracle Posts: 227 Silver Badge
     I think I posted this in the wrong area, moving it over to discussions....
    Hello, I noticed this document shows as unanswered.  I am assuming because it was originally submitted as a document (instead of a discussion).
    Please see the the document titled "My Oracle Support Usage Tip: User Administration within My Oracle Support [ID 876413.1]" (https://support.oracle.com/CSP/main/article?cmd=show&type=NOT&id=876413.1) specifically the section

    Manage Users
    A Customer User Administrator can:
        * Query by:
              o Support Identifier - select a Support Identifier from the pull down
              o User Status - select the status from the drop down on the right had side of table (choices are: Any Support ID Status, Approved, Pending, Suspended, and Extended).
              o Search for a specific user by "User name or Email" - type in the name of the user or their email address and click on the magnifying glass.
        * Grant user permissions such as the ability to download patches, edit systems or projects, create service requests, or access forums.
              o Choose the user you wish to grant privileges to.
              o Select the Show Users Details link for the specific user
              o Select the privilege in the Support Identifiers section by clicking on its value and selecting the value for the LOV

    # To grant admin privileges, choose the "Role" and change the value "User" to "Administrator"
    # To remove a user, choose the "X" In the Remove column to the far right.

    Regards,
    Joanne

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