Business_Modeler_License_Error.png

User_LW3Q1

Amarnath.Diddi -Oracle

HI ,

Please check relevance with the following note

We Get License Expired Error When We Try To Open Business Modeler (Doc ID 782469.1)

Thanks

Amar

User_LW3Q1

Hi Amar,

Thank you for update. I have full access (Administrator privilege) to the windows server.  This did not solve the issue.

Regards,

Ajay Kunde

Amarnath.Diddi -Oracle

Hi Amar,

Thank you for update. I have full access (Administrator privilege) to the windows server.  This did not solve the issue.

Regards,

Ajay Kunde

HI Ajay,

Please confirm, can you login to collaborator workbench?

Please provide the following value from the command prompt

echo %path%

Thanks

Amar

User_LW3Q1

HI Ajay,

Please confirm, can you login to collaborator workbench?

Please provide the following value from the command prompt

echo %path%

Thanks

Amar

Hi Amar,

Path:

C:\Program Files (x86)\AJNewOracle Demantra Spectrum\Demand Planner\Desktop;C:\Program Files (x86)\AJNewOracle Demantra Spectrum\Demand Planner\Security Management;C:\Program Files (x86)\AJNewOracle Demantra Spectrum\Demand Planner\Analytical Engines\bin;C:\Program Files (x86)\AJNewOracle Demantra Spectrum\Collaborator\demantra\optimization\dll;C:\ProgramData\Oracle\Java\javapath;%systemroot%\system32;%systemroot%;%systemroot%\system32\wbem;c:\program files\java\jdk1.7.0_55;c:\program files (x86)\ajoracle demantra spectrum\demand planner\desktop;c:\program files (x86)\ajoracle demantra spectrum\demand planner\security management;c:\program files (x86)\ajoracle demantra spectrum\collaborator\demantra\optimization\dll;c:\myoracle\kunde_a\product\11.2.0\dbhome_1\bin;c:\myoracle\kunde_a\product\11.2.0\client_1\bin;c:\oracle\product\10.2.0\db_1\bin;c:\program files\avs\bin;%systemroot%\system32\windowspowershell\v1.0\;c:\program files (x86)\box\box edit\;c:\program files (x86)\sennheiser\softphonesdk\;c:\program files (x86)\skype\phone\;c:\program files\intel\wifi\bin\;c:\program files\common files\intel\wirelesscommon\;c:\program files\java\jdk1.7.0_55\bin;

Regards,

Ajay Kunde

Amarnath.Diddi -Oracle

HI Ajay,

you have demantra in following folders, for which demantra you actually opening business modeler

C:\Program Files (x86)\ajoracle demantra spectrum

C:\Program Files (x86)\AJNewOracle Demantra Spectrum

Thanks

Amar

User_LW3Q1

Hi Amar,

I have installed demantra first C:\Program Files (x86)\ajoracle demantra spectrum and got the license error .. and then I have re-downloaded another version 12.2.5 from support.oracle.com and installed and found the same error in C:\Program Files (x86)\AJNewOracle Demantra Spectrum.

So, both demantra have license issue.

Regards,

Ajay Kunde

Amarnath.Diddi -Oracle

HI Ajay,

1)try by right click on modeler.exe and run as administrator

2)Please confirm, can you login to collaborator workbench?

3)right click on my computer -->properties -->advanced system settings --> environment variables

   provide the value of path variable in system variables

Thanks

Amar

User_LW3Q1

Hi Amar,

1)try by right click on modeler.exe and run as administrator

---> Tried and no luck

2)Please confirm, can you login to collaborator workbench?

--> Yes, am able to login into collaborator workbench and also workflow manager and edit it and save.

3)right click on my computer -->properties -->advanced system settings --> environment variables

   provide the value of path variable in system variables

--> below is path variable taken from system variable

C:\Program Files (x86)\AJNewOracle Demantra Spectrum\Demand Planner\Desktop;C:\Program Files (x86)\AJNewOracle Demantra Spectrum\Demand Planner\Security Management;C:\Program Files (x86)\AJNewOracle Demantra Spectrum\Demand Planner\Analytical Engines\bin;C:\Program Files (x86)\AJNewOracle Demantra Spectrum\Collaborator\demantra\optimization\dll;C:\ProgramData\Oracle\Java\javapath;%systemroot%\system32;%systemroot%;%systemroot%\system32\wbem;c:\program files\java\jdk1.7.0_55;c:\program files (x86)\ajoracle demantra spectrum\demand planner\desktop;c:\program files (x86)\ajoracle demantra spectrum\demand planner\security management;c:\program files (x86)\ajoracle demantra spectrum\collaborator\demantra\optimization\dll;c:\myoracle\kunde_a\product\11.2.0\dbhome_1\bin;c:\myoracle\kunde_a\product\11.2.0\client_1\bin;c:\oracle\product\10.2.0\db_1\bin;c:\program files\avs\bin;%systemroot%\system32\windowspowershell\v1.0\;c:\program files (x86)\box\box edit\;c:\program files (x86)\sennheiser\softphonesdk\;c:\program files (x86)\skype\phone\;c:\program files\intel\wifi\bin\;c:\program files\common files\intel\wirelesscommon\;c:\program files\java\jdk1.7.0_55\bin;

Regards,

Ajay Kunde

Amarnath.Diddi -Oracle

HI Ajay,

Take path variable backup, modify to the following value and retest

C:\Program Files (x86)\AJNewOracle Demantra Spectrum\Demand Planner\Desktop;C:\Program Files (x86)\AJNewOracle Demantra Spectrum\Demand Planner\Security Management;C:\Program Files (x86)\AJNewOracle Demantra Spectrum\Demand Planner\Analytical Engines\bin;C:\Program Files (x86)\AJNewOracle Demantra Spectrum\Collaborator\demantra\optimization\dll;C:\ProgramData\Oracle\Java\javapath;%systemroot%\system32;%systemroot%;%systemroot%\system32\wbem;c:\program files\java\jdk1.7.0_55;c:\myoracle\kunde_a\product\11.2.0\dbhome_1\bin;c:\myoracle\kunde_a\product\11.2.0\client_1\bin;c:\oracle\product\10.2.0\db_1\bin;c:\program files\avs\bin;%systemroot%\system32\windowspowershell\v1.0\;c:\program files (x86)\box\box edit\;c:\program files (x86)\sennheiser\softphonesdk\;c:\program files (x86)\skype\phone\;c:\program files\intel\wifi\bin\;c:\program files\common files\intel\wirelesscommon\;c:\program files\java\jdk1.7.0_55\bin;

Thanks

Amar

User_LW3Q1

Hi Amar,

tried the above step and no luck.

Regards,

Ajay Kunde

Amarnath.Diddi -Oracle

HI Ajay,

what is the windows machine version details and demantra version details?

Please clarify , are you connecting directly or through remote desktop?

Thanks

Amar

User_LW3Q1

HI Ajay,

what is the windows machine version details and demantra version details?

Please clarify , are you connecting directly or through remote desktop?

Thanks

Amar

Hi Amar,

This is windoes 7 and demantra version details :

version: 12.2.5

Build: 136

I have installed demantra in windows 7 laptop. I am not connecting to remote server.

Regards,

Ajay Kunde

Amarnath.Diddi -Oracle

Hi Amar,

This is windoes 7 and demantra version details :

version: 12.2.5

Build: 136

I have installed demantra in windows 7 laptop. I am not connecting to remote server.

Regards,

Ajay Kunde

HI Ajay,

Please provide teh following details

select * from version_details_history order by upgrade_date desc;

Thanks

Amar

User_LW3Q1

HI Ajay,

Please provide teh following details

select * from version_details_history order by upgrade_date desc;

Thanks

Amar

Hi Amar,

Below is the output:

Regards,

Ajay Kunde

Amarnath.Diddi -Oracle

HI Ajay,

uninstall and install 32 bit oracle client , set oracle_home

Thanks

Amar