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Exadata General (MOSC)

Logging Service Requests with Oracle Support

dchiaies-Oracle

dchiaies-Oracle Posts: 3 Blue Ribbon

Nov 12, 2009 4:45AM edited Nov 12, 2009 4:45AM in Exadata General (MOSC) 1 comment

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Julie Li-Oracle Posts: 19 Green Ribbon

Apr 14, 2010 2:24PM

Hi Drew, this document is very useful for collecting enough information to log Oracle Service Request.

I think CSI#(Support Identifier Number) also should be provided by customer in this template, right?

Julie Li

Global Customer HUB

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