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Bad service with Oracle support

edited May 18, 2020 3:37AM in Exadata General (MOSC)

I feel very upset with this service, I had a problem un production environment on Oracle Exadata and they support service told me they I has to wait to happen again, this incident has economic cost on the bank.

Now I have another problem but un Exadata contingency environment and after a mounth I don't know what happen and the incident continous, Oracle doesnt know too.

What happen with Oracle support? It's terrible that Oracle doesnt know what happen with this own equipment.

Bad service, I feel that I took a bad desition yo migrate my AIX environment to this Exadata.

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