iStore - EBS (MOSC)

MOSC Banner

When do we have a new Bill To created after Order is placed in iStore

edited Jul 3, 2018 12:03AM in iStore - EBS (MOSC)

We have few random occurrences of new Bill To Address getting created in AR after successful submission of order in iStore.

These addresses have "CREATED_BY_MODULE = 'ASO_CUSTOMER_DATA' "  in the table HZ_CUST_ACCT_SITES_ALL

This happens for various customers and valid Bill To & Ship To address already exist for these customers

Can someone from this community guide us under what circumstances this happens / how to reproduce this scenario and more importantly how to prevent this from happening. We already have removed "Create Address" option from check out pages (both Bill To and Ship To). We are on Oracle Apps 11.5.10.2

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

EBS iStore Tags

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center