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Enterprise Capture: Import Source option not showing in Client screen

in Oracle WebCenter Content (MOSC) 2 commentsAnswered ✓

Oracle WebCenter Enterprise Capture Client

Version: 12.2.1.4.0

A user is not seeing the Import Source option in their Client screen that would allow them to select documents from a folder. . She is only seeing options to import through a scanner. Screenshot below. Other users including myself can see the Import Source option. She has a scanner connected to her computer but so do other users that are not having the same issue.


User's Screen:

My screen:


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