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Certificate Record

edited Oct 16, 2020 5:54PM in Acme Packet (MOSC) 4 commentsAnswered

I created a Certificate record and generated a cert that |I had signed by CA. Imported the signed cert in "pem" format but in my troubleshooting, SBC is not sending Intermediate cert for inbound calls, just sending root cert in handshake. I was able to get the pkcs7 format file but cannot seem to install that as I get an error - "Cannot import certificate This certificate record already imported signed certificate. Cannot import again".

Is there any way to recover from this? Is there a way to delete the pem file and import the pkcs7 file? Or would I need to generate a new certificate and get it signed again and this time install the pkcs7 ?

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