Enterprise Service Automation (ESA) - PSFT (MOSC)

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EX 9.2 Receipt verifier - step skipped for personal transactions?

in Enterprise Service Automation (ESA) - PSFT (MOSC) 1 commentAnswered

Hi,

We have recently started to use the Receipt Verifier as an extra step of T&E approval. Couple of users by mistake selected the Personal Expense box (non-reimbursable) and the report was not routed to this step of approval. We do not see any other reason why the reports were not routed as per the configuration. Is this correct or we should raise this as a bug?

Btw, we would like to get rid of 'Personal Expense' box for some of our Bus Units.

We are using PS 9.2 Image 25 (PS Tools 8.57 Update 12).

Thank you!

Alicja

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