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ORA-39000: ORA-31641: ORA-27037: OSD-04011: O/S-Error: (OS 5) Access is denied.

edited Oct 26, 2020 9:35AM in Database Install/Upgrade/Opatch (MOSC) 4 comments

We recently upgraded an 11.2.0.4 database to 19.3 on Windows 2012R2. As preupgrade log recommended, we changed the symbolic link on dba directories from:

\\computer_name\xxx\xxx\xxx\ to a network drive with letter Y:\

While trying to run rman\expdp jobs we get the following errors (output is from expdp job):

ORA-39000: bad dump file specification

ORA-31641: unable to create dump file "Y:\...\...\..."

ORA-27037: unable to obtain file status

OSD-04011: GetFileInformationByHandle() failure, unable to obtain file info

O/S-Error: (OS 5) Access is denied.

Initiator of jobs is Oracle software owner. While running 11g tasks that user could successfully, read/write on the symbolic link. However, while running 19c jobs on dive Y:\ it fails with above errors.

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