Procurement - EBS (MOSC)

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Unable to correct/Return a receipt

Hi

Oracle Applications : 12.1.3

One of our client is facing issue while performing 'correction or return' against a receipt. The receipt is not visible in any of the form.

The invoice is already created against this invoice.

Further checked that the Shipment Cancel Status is 'Cancelled' for that particular po release and line as shown below.

What is the best solution to offer in this case. Please suggest.

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