New to My Oracle Support? Join us for one of the My Oracle Support Essentials training sessions.
Oracle Support Essentials Training Announcement
Are you new to Oracle Support? Looking for training on how to navigate and use either the My Oracle support portal or the Cloud Support portal?
Go to https://go.oracle.com/oraclesupportsessentialswebcasts to register for an upcoming Essentials session:
My Oracle Support Portal Essentials Session
Cloud Support Portal Essentials Session
These sessions are designed to help new customers learn the basics of using either the My Oracle Support or Cloud Support portals. Topics include key support terminology, how to navigate and use the self-service tools to get your questions answered and self-solve your support issues, when to create a Service Request, support best practices, and where to find additional support training.