Financial - JDE1 (MOSC)

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Vouchers stuck in '#' pay status after 'Undo' / 'Void'

Hello Team,

We are in EnterpriseOne Tools Release:  9.2.4.1.

When users are creating payment control group and undo or do voiding few payment numbers then the vouchers are getting stuck in '#' pay status in F0411. We have checked and there is no data w.r.t these vouchers in F04571, F04572 and F04573.

Also the AP Auto Payments (R04571) and AP Auto Payments Update Driver (R04575) UBEs are running in a single threaded job queue.

We every time have to update the pay status from '#' to 'A' via SQL which is not a permanent fix.

Could you please help on how this can be fixed permanently as the vouchers should setback to 'A' automatically when the vouchers are 'undo' from the payment control group.

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