Credit Check Processor Fail to release the Customer Eligible Orders
Hi,
Customer have the Sales orders in different dates and different values and applied credit hold due to the reason of 'Overall limit exceeded.
Customer paid the amount against some orders and run the credit check processor.
System not released the order but the customer have the sufficient credit balance for the order date selected in the credit check processor concurrent.
Refer the example below
Date Order Value
08-Nov-20 100000
09-Nov-20 100000
10-Nov-20 100000
Customer have the credit balance 100000 and credit limit is 0
While run the credit check processor for the date of 08-Nov-20 system fail to release the order.
Regards,
Shiva.