Receipt Routing - Processed and Paid
We have a situation where an item went through the JDE receipt routing program:
Items were all receipted and issued but 2 of the 10 items were returned
- Item Receipted (stock updated)
- Item voucher matched
- Item fully paid
I know that at this point I can do nothing to reverse this receipt back into the route
This is what I think should happen but is hoping some can advise:
- Create a credit for the amount that was incorrectly receipted
- Stock that has been issued needs to be sent back and “adjusted” out of stock
The question here is how do I get these 2 items back into the receipt route – other than creating an additional line on the PO and receipting back into the route.