Field Service - EBS (MOSC)

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Regarding Timezone in Debrief Forms

in Field Service - EBS (MOSC)

Hi,

We are using both Debrief forms and HTML in our instance.

Our Server timezone is GMT and Clien timezone is EST.

we are defaulting the Profile Service:Default timezone to Agent Timezone(EST).Hence Agent Timezone is coming as EST in Debrief HTML and it is working properly.

But in Debrief forms,it is be default taking GMT and not EST and I cannot see any timezone in Debrief forms like Tasks form/Debrief HTML page.Because of this we are getting timestamp difference issues if users are trying to use both.

Can someone please provide a quick help how to default the client timezone in the Debrief forms version.

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