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Is the Oracle Service Level Agreements module available with the E-Business Suite?

in EBS on Oracle Cloud Infrastructure (MOSC) Question

I would like to know if Oracle Service Level Agreements are available with the E-Business Suite or if this product is only available via an Oracle cloud-based solution or otherwise?

We are currently operating the Oracle EBS on premise as follows:

Oracle E-Business Suite

Product Version: 12.1.3

Operating System: Linux x86-64

OS Version: Oracle Linux 7

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