Retail Point-of-Service Solutions (MOSC)

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V17: Xstore creates a record in CRM_PARTY_CROSS_REFERENCE table only for Send Sale Transaction

edited Dec 15, 2020 6:01PM in Retail Point-of-Service Solutions (MOSC) 1 commentAnswered

Why xstore is creating the different parent_party_id and child_party_id in crm_party_cross_reference table for SEND_SALE transcation in following scenario.


- Start send sale transaction, during the start of transaction, POS prompts to assign a customer

- Enter the existing customer id and search customer (Old). Once we got the customer instead of selecting it, create new

Customer by selecting 'New Customer' button.

- After creating New customer then dnt do 'select & continue', instead select 'Back' and attach Old customer to send sale

transaction and complete it.


In this scenario the old customer, who is attached to transaction will be parent_party_id and the new customer created but not attached to customer will be child_party_id.

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