Retail Point-of-Service Solutions (MOSC)

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Unable to Post Void after CC Transaction in V19

in Retail Point-of-Service Solutions (MOSC) 3 commentsAnswered

Hi there,

We have had multiple reports recently of stores unable to do post voids of a same day credit card transaction. A guest changed her mind and didn't have time to wait on a return so the store attempted to post void this transaction under 10 minutes after it happened. They received an error that said "Card Type Not Supported"

They were attempting to post void this through the electronic journal,

Do you know what Card type would throw a "Card Type Not Supported" Error?

Could be a prepaid debit cards given as gifts?

Thanks!

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