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Remove the Service Request Header update for some messages types

in CRM On Demand - Web Services Integration (MOSC) Question

Hi,

When we create a new message in Oracle Engagement Cloud using REST API, we do not want to update the Service Request Header. Do anyone know the profile option value that should be enabled?

We have found the profile option value: ORA_SVC_DISABLE_SR_UPD_FOR_MSG_TYPE. Please validate if this is the profile we should use to disable the update of the service request header.


Best Regards,

Andreia Lopes Ascenso

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