Error calculating Online Checks (since applying 20E?)
Hello Community,
I'm wondering if anyone else has had issues calculating Online checks? We just applied Tax Update 20-E, but I'm not sure if that is related or not. When we try to calculate we get the error: "(2,-1) FUNCLIB_PAY.RETURN_CD.FieldFormula Name:calculate_pay PCPC:9487 Statement:186 Called from PAY_OL_PB_WRK.CALC_PB.FieldChange Statement:5"
Searching in MOS revealed Doc ID 2467794.1 which states this error is because "Customer's Payroll department found an incomplete pay reversal that had an error, that was stopping the online checks from completing. Customer's Payroll team unsheeted the reversal and reran the online checks." We are unable to find any incomplete pay reversals in our system however.