Order and Service Management (Communications Industry) (MOSC)

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How to Buy back Materials or Equipment's from Customer, not a return process.

in Order and Service Management (Communications Industry) (MOSC) 2 commentsAnswered ✓

Example:

One of the requirements from our Business, buy back process from Customer .

Let me explain, how it is planned to go

The user takes back an old machine buy using the Credit which has to be utilized by the Customer instead of paying Money. It is not Revenue rather than it is Other CAPEX Account.

How this process can be done in r12, we are version 12.1.3


Thanks,

Raj

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