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11g Report Service Issue

Dear Team

Intermittently, 11g Report Service goes down. throwing error in the diagnostics log. Restarting the report service through opmnctl will fix the issue temporarily. Kindly advise

the error as below

]

[2021-01-11T11:42:22.533+04:00] [reports] [INCIDENT_ERROR] [REP-50002] [oracle.reports.server] [tid: 14] [ecid: 00j5mz74seoFg4G6yzuXMG0002B4003ZsR,0:1:0x5f5e90d:100000000] REP-50002 : The server is shutting down. [[

oracle.reports.RWException: IDL:oracle/reports/RWException:1.0

   at oracle.reports.utility.Utility.newRWException(Utility.java:1053)

   at oracle.reports.server.RWServer.stateCheck(RWServer.java:1567)

   at oracle.reports.server.ConnectionImpl.callCheck(ConnectionImpl.java:2979)

   at oracle.reports.server.ConnectionImpl.disconnect(ConnectionImpl.java:757)

   at oracle.reports.server.ConnectionPOA._invoke(ConnectionPOA.java:309)

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