Siebel Open UI, Tools, Scripting and EAI (MOSC)

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Siebel IP 2016 ShowPopup from PR - Performance Issue

Hello,

We are invoking the following script on click of button from custom PR file. The idea is to display activities corresponding to the Service Request in a popup applet:

var inp = SiebelApp.S_App.NewPropertySet();

inp.SetProperty("SWEMethod", "ShowPopup");

inp.SetProperty("SWETA", "XXX XXX Activity Popup List Applet OUI");

inp.SetProperty("SWESP", "true");

inp.SetProperty("SWEM", "Edit List");

SRPM.ExecuteMethod("InvokeMethod", "ShowPopup", inp);

The popup applet loads correctly with all the records but it shows busy cursor for about 20 seconds after the records are loaded post that the popup applet is accessible for updating or querying. If the applet is closed and opened again while staying in the same view, it loads fine instantly. I tried to check the logs if there is any performance issue with the SQL running but no clue there. When I try to load a different popup applet using the same button, it works fine. I tried various options like: using a thin BC, remove the search

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