Enterprise Service Automation (ESA) - PSFT (MOSC)

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Duplicate Flags - PostPay Audit

in Enterprise Service Automation (ESA) - PSFT (MOSC) 12 commentsAnswered

Hello! We are not finding anything in documentation or setup that explains if an expense line will flag for duplicates if denied? Also, if the duplicate expense line is denied, will it still route to PostPay Audit if we have setup in our Refinement template to route if "Duplicates Exist"? Appreciate any assistance you can provide on this.

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