Field Service - EBS (MOSC)

MOSC Banner

12.2.10 Create task from template - load all template groups automatically

Hi,

We're in the middle of upgrading from EBS 12.1.3 to 12.2.10.

In this new version we noticed a difference when creating a task using the 'use template' button.


Service Request

Tab “Tasks”

Click on [Use Template]

In the “Template Group” field, click on the … to show the LOV

In 12.1.3. the “Find" field is populated with a % and the find is executed automatically; showing all template groups.

In 12.2.10 the “Find” field is empty so you have to manually enter the % and find before results are shown.


Anyone got an idea if and how in 12.2.10 we can get this working the same as in 12.1.3?

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center