Retail Point-of-Service Solutions (MOSC)

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"User not found" error on Central office UI

edited Feb 1, 2021 3:38PM in Retail Point-of-Service Solutions (MOSC) 2 commentsAnswered ✓

Product name- Oracle Retail Central Office 

Version- 12.0.9

Problem- after logging in to oracle retail CO application, i am getting user not found error on screen even though my user has been added to required groups. it is happening with a particular instance, not with all.

I don't think i can share screenshots of my company related login screens which cause confidentiality problem i think but i hope you understood the problem based on the above statement.

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