Procurement - EBS (MOSC)

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Approval Hierachy populates in the form but not in the worklist UI - Why ?

in Procurement - EBS (MOSC) 1 commentAnswered

EBS R12.1.3

Create STD PO in forms Purchasing - Puchase Orders - Purchase Orders. Click Approve and then tick the Forward To box. The hierarchy gets populated along with the forward from / forward to people as per the hierachy set up.

However when the next approver gets the notification and goes to UI link to approve /forward then no forward from / to people are populated. If they don't populate the forward to person they get an error re invalid forward-to person.


User expectation is that then can forward without selecting a person and system will follow the hierarchy like in forms.

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