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Enable or Disable Template Builder is not working

in BI Publisher (MOSC) 10 comments

I installed Oracle BI Publisher on a "new" laptop using my administrator account. The "Bi Publisher" add-in shows in WORD if I run WORD as administrator.

I expected to be able to click "Enable or Disable Template Builder" option under my non-admin account and the add-in get enabled. Instead, when I click "Enable or Disable Template Builder" under my non-admin account, and click the left button, the status bar goes half-way and then it closes. It never gets enabled.

Does anyone have any idea how to resolve this?

Thanks in advance!

Melinda

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