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Messaging lookup error invalid credentials

in Unified Communications Suite (MOSC) 1 commentAnswered

Hello,

I recently installed Convergence (as a frontal) with calendar and messaging as a store. Due to some calendar problems, I changed some accounts (admin, msg-admin-*, calmaster etc.) - changes like in delete / create / password change / re-configure calendar. Now I can connect to Convergence, I can see the Calendar, but I have an error with the store and the mails are not available. In the store imap logs, I can see:

[23/Feb/2021:09:17:06 +0100] store-03 imapd[111733]: General Error: (id 93) domain 'region-academique-occitanie.fr' lookup error: invalid credentials (49)

And in Convergence iwc.log, there is this error:

PROXY_MAIL: ERROR from com.sun.comms.client.web.services.BaseProxyServlet Thread http-thread-pool-8080(1) at 2021-02-23 09:17:06,203 - Error processing the request by the proxy servlet: Error while executing the service request : Login to Mail Service failed.

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