Siebel Business Process & Functionality (MOSC)

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30 records being shown for list applets on touch laptops

Hi all, we're dealing with a conundrum where we have some users with touch laptops who are seeing 30 records. Siebel thinks these are tablets, so the next/previous buttons get hidden for them, when they use monitors, they can't really use Siebel since there's no pagination. We fixed this with a preload script to override a function Siebel uses to determine that the device is touch, this works for showing the previous/next buttons but list applets still retrieve 30 records and show 60 for the "show more" option. This happens on all list applets, even popups which is pretty annoying

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