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Drag/Drop email from Outlook client to Unifier

edited Mar 10, 2021 5:47PM in Unifier (MOSC)

When attempting to drag and drop an email from the Outlook client into the Unifier upload window (whether in a record using the Attachment tab, Documents type BP detail form, or Document Manager upload), if the upload fails, the email is deleted out of Outlook.

We have determined that in this case the browser was just slightly out of date (Edge Chromium and Chrome were both Version 88, instead of 89). Updating the browsers fixed the issue.

However, I thought it was a good idea to get the information out just in case other users don't realize it's happening...

Here is a link to a video that I threw together:

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