Distribution - JDE1 (MOSC)

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Return and Re-Bill Process - Same Day RMA "before delivery to customer

edited Mar 24, 2021 2:24PM in Distribution - JDE1 (MOSC) 4 commentsAnswered ✓

Return and Re-Bill Process

IMPROVE current process -- many steps dependent on multiple users and small window of time.

Using Credit From History today -- but the order has to be already posted to GL. 

EXAMPLE: We have instances of a truck picking up a load at which point we do final ship confirmation - and then going out to a scale and coming back to the plant to have a pallet removed due to being overweight (ONLY AN ISSUE IF OVER 2 hours PAST ship confirmation).  

ISSUE IS: we have already done ship confirmation and moved on to invoicing -- so we do not have a clean (fixed/updated) invoice going out to the customer. 

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