Best practices for Payroll checks and ACH reversals and stops
Hello, we are having lot of issues with Payroll Business Processes with the below 2 scenarios:
- Scenario 1- Employee is issued a Check and says he/she never received it. We currently go to the Bank and STOP this. Peoplesoft Payroll is untouched which causes a manual recon issue with GL. What is the best practice at the Bank level: Do you Void this Check or Do you STOP the check in the Bank? How do you ensure that what ever we do in Peoplesoft Payroll flows to GL correctly and is there a way to send the STOP transaction from Peoplesoft itself to Bank? And how does it affect the Employee Leave Accrual balances?
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