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Is there a LIst of Capabilities for Oracle Service Cloud ?

in CRM On Demand - Supplemental Applications (MOSC) Question

Hello,


In context of "Oracle B2C Service", I was wondering if anyone has come across a list of Level 1,2,3 capabilities (Oracle Published or user created)? If yes, can someone please share the same with me. It can be a presentation, excel or text format, i don't mind.


Thanks

Harjit

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