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Using the My Oracle Support Portal (MOSC)

Software tab not available when opening SR

Mar 26, 2021 7:45AM edited Mar 26, 2021 2:13PM in Using the My Oracle Support Portal (MOSC) 2 commentsAnswered

Hi,

I created an MOSC account for one of my colleagues, gave him administrator rigths and allocated a support identifier to his account.

When he tries to open a new SR he can't see the 'Software'tab. Please advice what to do.

Thanks in advance.

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