Service request management across organizations
Hello gurus,
we're in a MultiOrg environment (Org_A is the main. the manufacturing unit, operating unit, selling)
at the moment we're managing SRs only in Org_A
The requirement is to extend Field Servicee SRs management to others organizations.
We'll have to deal business across ORGs.
Eg.
Org_A is currently managed in Field Service /Installed base
We have customers, items, connection between charges and order management
Org_B (new selling unit) must be managed as follows
both ORGs share install base items:
Org A sells IB Items to Org B, Org B sells same Items to her customer.