Order Management - EBS (MOSC)

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How to Stop reauth the orders which are under "Credit Card Auth Failure" from pick release process

in Order Management - EBS (MOSC) 2 commentsAnswered

Setup:

1. Enabled 'Defer' check box for "Credit Card" Payment Type

2. Credit Check Rule assigned at "Ordering" level and "Picking/ Purchase Release" level

3. Credit Card Auth at Pick Release

4. Scheduled the Pick Release program for every 1 Hour


Steps to Reproduce the issue:

1. Create Sales Order with Credit Card Payment Type and Credit Card details

2. Scheduled Pick Release program picked the Sales Order (created in Step 1)

3. Credit Card Auth failed due to insufficient funds (or any other reason)

4. "Credit Card Auth Failure" hold applied on Sales Order

5. Scheduled Pick Release program picking the same transaction and trying to Re-Authorization each time

Ho ca we stop picking the Orders which are under "Credit Card Auth Failure" from Pick Release program?

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