Siebel System Admin, Install and Upgrade (MOSC)

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IP 17 Migration Installation

Hi All,

I have installed IP17 (Migration Installation), While configuring Gateway server in SMC getting below error in Common Logger File: could you please guide me in one right direction here.


2021-04-18 19:28:20,481 [ERROR] - com.siebel.swsm.config.CloudSourcedConfigReader:getCGHeartBeatWithResponse Error occured while parsing siebsrvr property file or config data is missing in that fileA JSONObject text must begin with '{' at character 1 of <!doctype html><html lang="en"><head><title>HTTP Status 500 – Internal Server Error</title><style type="text/css">h1 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:22px;} h2 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:16px;} h3 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:14px;} body {font-family:Tahoma,Arial,sans-serif;color:black;background-color:white;} b {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;} p {font-family:Tahoma,Arial,sans-serif;background:white;color:black;font-size:12px;} a {color:black;} a.name {color:black;} .line {height:1px;background-color:#525D76;border:none;}</style></head><body><h1>HTTP Status 500 – Internal Server Error</h1><hr class="line" /><p><b>Type</b> Status Report</p><p><b>Message</b> no protocol: /heartbeat</p><p><b>Description</b> The server encountered an unexpected condition that prevented it from fulfilling the request.</p><hr class="line" /><h3>Apache Tomcat/8.5.12</h3></body></html>

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